The outsourcing of managed services, for what resources and in what proportions, has become a central concern and a highly strategic choice for companies. Regardless of their size or sector of activity, they are all faced with these arbitrations which will impact all of their services and their activity.
Outsourcing is a business strategy that consists of a company entrusting the performance of certain tasks to an external service provider, an expert in its field. In a word, Outsourcing is a contract of certain tasks signed over a long period, in some cases, usually several years.
To help you see more clearly, here is why and how to outsource managed services or information systems safely to help your business.
Why outsource your managed services?
What are the benefits of outsourcing? You can use outsourcing to expand, reorganize, or focus on your core business.
- The concentration of staff on activities with high added value
- Increased competitiveness and productivity
- A gain in suppleness and flexibility
- Reduction of personnel costs
- Access to new skills provided by the specialist service provider
Indeed, outsourcing offers many advantages to your company:
a) It is more economical
Most of the choices of a company are above all dictated by economic reasons. If it is never the only criterion to be taken into consideration, the economic reason remains the benchmark value.
The first advantage of outsourcing your information system from a managed service is to control its cost by allocating a fixed annual budget. The costs are thus rationalized and correspond to what is actually used.
Using an IT outsourcing managed service is the best way to optimize your budget to avoid investing in expensive equipment and having to resort to skilled and therefore expensive labor on the market. employment.
b) It’s easier
Technological developments are opening up the field of possibilities. But they also complicated, and not only marginally, the management of the company’s information system. To sum up, the more developed and efficient it is, the more specialized skills it requires.
Outsourcing all or part of your managed services means entrusting this mission to experts to benefit from a simpler solution in its implementation and daily management.
c) It’s more flexible
Behind the notion of outsourcing the information system from managed services are actually hiding many possibilities. Operational outsourcing focuses on the technical part including management of computer equipment, hosting, etc. while application outsourcing consists of outsourcing the management of software and software packages.
It is also possible to outsource one or more business processes with BPO (Business Process Outsourcing). Outsourcing is an adaptable, flexible, and scalable solution that can be tailored to the needs of your business.
d) It’s safer
An information system permanently managed and supervised by professionals is logically a safer information system. Your data is much better protected in monitored and secure servers than if it were hosted on your premises in the back of a dusty room.
Outsourcing also makes it possible to protect oneself contractually against the possible failures of a publisher or a supplier. Entrusting the management of your information system to experts is a way to protect it, to protect yourself, and to consider this important part of your activity with serenity.
e) It is more efficient
In all its activities, at all levels, a company is in search of performance. This quest is all the more crucial for your information system as its level of performance directly impacts all of the company’s departments, its customers, and its partners.
Outsourcing all or part of your managed services is the assurance of benefiting from state-of-the-art equipment and expert and diverse skills. It is also a way of delegating the essential regulatory and technological watch to professionals in the sector. In short, it means choosing a more efficient information system and managed services.
How to outsource your information system to help your business?
If are you planning to outsource managed services to help your business, you can check BCS365. Generally, outsourcing is devoted to supporting functions that have no or little strategic impact on the company. Let’s check how to outsource your information system.
1. By accurately assessing the needs of your business
As you have seen, IT outsourcing is a flexible and adaptable solution. However, the best way to take advantage of this flexibility is to know what you need and in what proportion.
To make this precise assessment, you can calculate your IT needs. This operation consists of taking into account the direct costs including purchasing of equipment, subscription, backup, management, maintenance, or development costs, and adding the indirect costs including salaries, training, energy, technical premises, etc.
The result allows you to have a global vision and quantified data on the expenses related to your information system.
Beyond the quantified assessment, this approach also makes it possible to assess the present and future IT needs of your company. The calculation of the IT needs can thus take place within the framework of an audit carried out by a specialized company.
The latter, which combines an outside perspective with real expertise, will be able to identify the strengths and weaknesses of your information system and the means of optimizing its management and performance. An essential first step towards outsourcing.
2. By choosing the right service provider
Outsourcing your managed services will have a positive impact on your business if, and only if, it is done well. The choice of a service provider is therefore crucial. Ideally, he has previously carried out the audit mentioned above. He must then be able to propose effective technical solutions and an offer adapted to your needs.
Several criteria must be taken into account. In general, pay close attention to the performance of the cloud solutions offered so that they meet your expectations.
Finally, customer service is also an important factor so that you do not find yourself without an interlocutor when you need it most.
Finally, you now know why you outsource your managed services and how to succeed in this essential and natural evolution in complete safety.